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NHS.net is a Microsoft Outlook Web App email, diary and directory system for National Health Service (NHS) employees in England and Scotland. This system is not for NHS patients. Retired NHS staff have no access.

Fax used to be sent, but this was removed at the end of March 2015


Video NHS.net



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History

NHS.net e-mail initially offers 64MB of storage. In 2006 upgraded and unlimited storage space. Storage space has been reduced to 400MB or 1GB depending on the service level of the account. In 2013, storage is duplicated for all users in response to their feedback.

Underlying technology

The NHSmail system uses a customized version of Microsoft Exchange (2013).

Maps NHS.net



Client-side access

Web interface

The web interface uses Outlook Web Access. The login URL for the webmail service is https://www.nhs.net.

Microsoft Exchange

NHSmail can be accessed from the internet by Microsoft Outlook in Windows or Microsoft Entourage on Mac OS X. Automatic configuration is available if a user's email address is provided.

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Mobile devices that support both Exchange email and calendar can use the NHSmail email and mail functionality, either with genuine capabilities or by installing third-party software. While there are no phones officially supported by NHSmail, the following devices can connect:

  1. iPhone: The latest iPhone and iPad models can connect. Setup is done using Auto Discovery settings in the process of setting up a standard iOS email account.
  2. Nokia devices: All Nokia devices with Exchange clients can connect, but most models do not support encryption and therefore their use violates NHSmail security policies. Models that support encryption include: E52 E55 E63 E71 E71 E72 E75 E5 E7. Note: silent encryption in this handset must be manually enabled.
  3. Windows Mobile 6.1 and 6.5 devices: Windows Phone 7 does not support encryption and therefore should not be used.
  4. BlackBerry: connecting BlackBerry devices to NHSmail requires additional software. There are two options: AstraSync http://www.astrasync.com/NHSMail-Blackberry-ActiveSync.aspx and NotifySync
  5. Android: It is also possible to access NHSmail from an Android mobile device. Encryption is only supported natively from version 3 (Honeycomb) and so on. Mobile phones running previous versions of Android must install Touchdown software to enable encryption. To find out how to access the NHS email from your android device, do the following; 1) go to web-based version of nhs.net, 2) Click on tool button (wrench and screwdriver), 3) click "hint" (bottom left), 4) Click "training and guidance" - left column, 5) Click "Mobile device" and then "Mobile access", 6) Scroll down to "NHSmail_Android devices.pdf (592 Kb) mobile configuration guide"

Accessing the NHS Mail service through DavMail Gateway enables and enables standard "desktop" email clients to connect to NHS Exchange email servers using IMAP/SMTP.

  • DavMail Java Client = http://davmail.sourceforge.net/
  • The URL protocol DavMail = EWS
  • NHS Mail OWA Url = https://mail.nhs.net/ews/exchange.asmx
  • Example 'location' to access the NHSmail calendar using Thunderbird = http://localhost: 1080/users/username@nhs.net/calendar

IMAP

Standard-compliant IMAP is only available from within the NHS internal network. The server is imap.nhs.net. The internal SMTP server is send.nhs.net.

Standard Internet-compliant connectivity was previously provided through imapmail1.nhs.net IMAP server and smtp1.nhs.net SMTP server. The standard Internet access was removed in September 2009, violating the linux accessibility of the internet. The Windows-only tunnel application can restore internet access to IMAP. This app is the Whale Communications (Microsoft subsidiary) Intelligent Application Gateway and is publicly accessible at https://client.nhs.net. This app is not available for 64-bit platforms.

CITS - Kiteworks - External User Access
src: cits.cornwall.nhs.uk


Security and insecurity

NHSmail has been approved to safely exchange patient information by non-IT groups such as the British Medical Association (BMA), the Royal College of Nursing (RCN) and the Chartered Society of Physiotherapy (CSP).

Emails that may contain personally identifiable information, sensitive information or medical information have been assessed by the UK Government Communications Security Communications Group (CESG) as requiring protection for Business Impact Level 4 (B-IL 4). This is assessed in reference to the CESGs guidance on the Technical Risk Assessment for the UK Cabinet Office issued as the HMG IA Standard No. 1 (IA1 - Technical Risk Assessment), and determined by the potential for distress or embarrassment of system offenses may lead to NHS patients, as provided in the table Level of Impact on Page 54 of Standards.

The NHSmail service currently has (with the exception of allowing access from an uncontrolled endpoint over the internet) has been assessed to provide a consistent level of security with B-IL 3. The B-IL 3 rating will be maintained with the introduction of NHSmail2, but the Rank is inconsistent with CESG requirements to protect personal information from this sensitivity.

This service can be used to send email to other Government email services such as Home Office, secure local government service, police, Department of Defense, etc. Access to email accounts can be provided voluntarily through the delegate options in Microsoft Outlook. Unauthorized access to mailbox owner can be given after local sign from HR director or CEO and Head of Program for NHSmail.

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Mark the line

Emails sent through NHS.net may have a 15-line tag essay added to the end of the message.

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src: www.barnsleyhospital.nhs.uk


NHSmail 2

In 2013 the owners' organization (later NHS Connecting for Health) announces that they want to replace the existing NHSmail services because the contract will expire. In January 2014 the Center for Health and Social Care Information (HSCIC) confirmed that the business case for changing services has been approved by the Ministry of Health and the Ministry of Finance. The current service will run until the newly acquired, with the transition due to take place during 2016.

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See also

  • Webmail provider comparison

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src: www.getincornwall.com


References

Source of the article : Wikipedia

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